The Card Crush Terms of Service explain who can use the platform, how Customer Accounts work, what rules apply to purchases and promotions, what verification checks may be required, and how disputes are handled. They also confirm that the service is operated by Vision NL Limited.
This page turns the main legal points into plain English so users can understand what the Terms mean in practice before using the service.
The Terms of Service apply to the full Card Crush service, not just account registration. They cover access to the website, the Customer Account, the games, promotions, tournaments, and any transactions or dealings connected to the platform.
If you want the broader product overview before diving deeper into the legal framework, start with how the platform works.
Card Crush states that it offers the service only in California and New York. The Terms also define access outside those states, and outside the United States, as access from Prohibited Territories.
| Rule | Current Position | What It Means |
|---|---|---|
| Primary Availability | California and New York | The service is offered in those two states |
| Outside Those States | Not allowed | Users cannot access the service from restricted states |
| Outside the United States | Not allowed | The service is not accessible from outside the U.S. |
| Location Masking | Not permitted | You must not attempt to disguise your actual location |
The Terms set out clear eligibility rules. Users must be legally allowed to access the service, must be old enough, and must provide accurate information.
| Eligibility Rule | Requirement | Consequence if Not Met |
|---|---|---|
| Minimum Age | 21+ or the applicable age of majority, whichever is higher | Access may be denied or the account may be terminated |
| Legal Right to Use the Service | You must comply with the laws that apply to you | The company can restrict or revoke access |
| Account Responsibility | You must prevent minors from using your account | You remain responsible for unauthorized use |
| Accurate Information | Information provided must be complete and accurate | Inaccurate data can lead to immediate termination |
| No Fraud or Bots | No unlawful conduct or software-assisted play | Participation may be invalidated and the account may be closed |
| Restricted Party Status | You must not be on a U.S. prohibited or restricted party list | The company may deny access or terminate the account |
The Customer Account is central to the service, and the Terms place strict rules around identity, access, and account control.
| Account Rule | Current Rule | Practical Effect |
|---|---|---|
| One Account Rule | Only one Customer Account is permitted per person | Multiple accounts may be suspended or terminated |
| Lost Access | You must recover the existing account instead of opening a new one | Opening another account can trigger enforcement |
| Name Match | The registration name must match government-issued identification | Mismatched identity details can cause restrictions |
| Sharing | You must not share your account or password | You remain responsible for all activity on the account |
| Inactivity | The account may be closed if inactive for 60 days or longer | Benefits tied to the account may be lost |
| Closure | Closing the account forfeits access to associated Cards and MCs | There is no continuing right to use or benefit from them |
The Terms do not treat Cards, Mystery Coins, or the Customer Account as property owned by the user. Instead, the service gives users a limited, personal, revocable license to access and use them on the platform.
| Item | What You Can Do | What You Cannot Do |
|---|---|---|
| Cards | Use them on the platform under the license | Sell, transfer, or withdraw them for cash or prizes |
| Mystery Coins | Use them on the platform and potentially withdraw them if conditions are met | Sell or transfer them to another person |
| Customer Account | Use it personally under the service rules | Sell, rent, assign, trade, or transfer it |
The Terms include strict payment rules. The payment method must belong to the user and the name on the payment method must match the name on the Customer Account.
| Payment Rule | Current Rule | Why It Matters |
|---|---|---|
| Name Match | The Payment Mechanism name must match the Customer Account name | Mismatches can lead to suspension, voided purchases, or balance adjustment |
| Currency | All purchases must be made in USD | Foreign exchange costs remain the customer’s responsibility |
| Finality | Purchases are final | The company is not required to provide refunds |
| Chargebacks | A chargeback suspends the account | The charged-back amount becomes a debt owed to the company |
| Statement Descriptor | Charges may appear as “Card Crush” or “Vision NL Limited” | Helps users identify platform transactions |
| Balance Display | Licensed MC balance appears in the upper-right area of the account | Users can check the available balance while logged in |
| Inactivity Expiry | MCs expire after 60 consecutive days without account access | Unused balances can be lost through inactivity |
The Terms make clear that promotions, contests, and special offers are optional, may be selective, and can be changed or withdrawn at the company’s discretion.
The Terms allow the company, or a third party acting on its behalf, to run verification checks where required. These checks can affect whether an account can be opened, used, or kept active.
| Verification Area | What May Be Requested | Possible Outcome |
|---|---|---|
| Identity and Age | Government-issued passport, driver’s license, or similar ID | Account access may be restricted until the check is complete |
| Payment Method | Redacted copies of the payment method used for successful purchases | Used to confirm lawful ownership of the payment method |
| Address | Utility bill matching the registered account address | Supports verification and account review |
| Source of Funds | Payslip, bank statement, or other supporting documentation | May be required for compliance checks |
| Deadline | Requested documents must be provided within 30 days | The account may be terminated, deactivated, or restricted if the check remains incomplete |
This is one of the most important parts of the Terms. The service uses binding arbitration and a class action waiver for disputes, and it also contains an express waiver related to claims about tracking technologies used on the website.
| Legal Point | Current Rule | Why Users Notice It |
|---|---|---|
| Binding Arbitration | Disputes must be resolved by final and binding arbitration on an individual basis | Users normally do not take these claims through a standard court path |
| Class Action Waiver | Users may not proceed as part of a class or representative action | Claims must be pursued individually |
| Jury Waiver Effect | Arbitration means users generally cannot present the case to a jury | This changes how disputes are handled |
| Opt-Out Window | Users may opt out of arbitration within 30 days of entering the agreement | Missing the deadline keeps arbitration in place |
| Tracking Technology Waiver | Claims related to tracking software such as meta pixel, cookies, GET requests, or JavaScript tracking are expressly waived | This directly affects claims connected to website tracking and targeted advertising |
The company may change the Terms and incorporated policies over time. Users are expected to check the posted versions before using the service, because continued use means continued agreement to the updated terms.
The Terms apply to the website, Customer Accounts, games, tournaments, promotions, and any transactions or dealings connected to the service.
The Terms state that the service is offered in California and New York only, with access outside those states and outside the United States treated as access from Prohibited Territories.
Users must be at least 21 years old, legally allowed to use the service where they are located, and must provide complete and accurate information.
No. The Terms say the service is not accessible from outside those states or from outside the United States.
No. Only one Customer Account is permitted per person, and additional accounts may be suspended or terminated along with balances or prizes.
The registration name must match your government-issued identification. If key identity details do not match, the company may restrict or suspend the account.
No. The Terms describe a limited revocable license to use the service, Cards, and MCs. They do not grant ownership rights in those items.
No. The Terms prohibit selling, assigning, or transferring the Customer Account, Cards, or Mystery Coins.
The Terms say purchases are final and the company is not required to provide a refund for any reason.
If one or more purchases are charged back, the Customer Account will be suspended and the charged-back amount becomes a debt owed to the company.
Yes. Promotions may be selective, may be changed or withdrawn, and may be denied where the company believes there has been abuse or fraudulent activity.
The company may request government-issued ID, a utility bill, redacted payment method proof, and source of wealth or source of funds documentation.
If requested verification documents are not provided within 30 days, the company may terminate, deactivate, or restrict the Customer Account.
It means disputes are handled through final and binding arbitration on an individual basis, rather than through ordinary court proceedings as a class or representative action.
Yes, but only by following the stated process within 30 days of entering the agreement.
Privacy-related questions can be handled through the privacy policy and the privacy contact path described there, including [email protected].
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